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How to get to the venue of the festival?The festival will be held in Disseny Hub Barcelona, located in the Poblenou district. Barcelona airport is well-connected to the city centre via public bus shuttle called Aerobus (30 min, 6,75€) or via taxi (around 30-40€). The festival’s venue, Disseny Hub, is a 1-minute walk from the metro line L1 (red colour), and the closest metro is Glòries, so we advise checking the hotels around the same metro line to have an easy and quick commute.
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Customer service supportOur head office customer support team has the skills and product knowledge to fully support your needs, feel free to contact us anytime. Customer Service: hello@offf.barcelona. When sending your request, please, indicate your full name and a description of the issue. Legal details: OFFF Events S.L. Legal address: Carrer Gal.lileu 177, 08224 Terrassa, Barcelona. VAT Number: B67457788.
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In which language the conferences will be held?The official language of the festival is English, so all the activities will be carried out in English.
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When and where OFFF 2025 is celebrated?OFFF 2025 will take place at its home – Disseny Hub Barcelona (Plaça de les Glòries Catalanes, 37, 08018 Barcelona) on May 8-10. Tickets are on sale on the official page: www.offf-tickets.com. The details of the program will be available on the Schedule page.
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Where can I find the information for press / acredditation?Please find it on the Press Room page.
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Any recommendations on the accommodation?Near the venue, there is plenty of available hotels. We recommend searching for hotels in the Poblenou / Glòries area which are the closest neighbourhoods to the venue, Disseny Hub Barcelona.
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How can I check that the purchase has taken place correctly?If your purchase has taken place correctly, you will receive a confirmation e-mail with detailed information on the purchase you have just made. This e-mail may not reach your in-tray as some Internet services flag it as spam. We recommend you always check the "Spam" section. You can also check it by consulting your card statement or online banking service.
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Can I buy tickets onsite?The remained tickets can be purchased at the box office of Disseny Hub Barcelona on the day of the festival. Please keep in mind that usually all tickets are sold out before the festival, so better hurry up ;)
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Cancel or modify the purchaseNo changes or refunds will be accepted after the transaction has been carried out. An error during the purchase or failure to attend the event, among other reasons, will not be grounds for a refund of the sum or any modification to tickets purchased. The purchase amount of the tickets will only be reimbursed in the event of a verified technical problem within the purchase or total cancellation of the event. Please mind that the ticket is valid for OFFF Barcelona 2025 edition only. Since the ticket is not nominal, you can pass it to a colleague or a friend.
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Method of paymentWe accept the following credit cards: Visa and Mastercard. The ticket sales system uses a secure server with the latest encryption technology.
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Are there any discounts available?We will happily offer a discount for groups of more than 10 people. To arrange a group discount, please get in touch with hello@offf.barcelona. We offer a Student discount for current students and recent graduates. For more information, please get in touch with hello@offf.barcelona.
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Is the ticket nominal?No, each ticket only has a unique number and a QR code that will be scanned at the Box Office to provide you with a wristband.
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If my ticket is purchased on a company’s name, can I get an invoice?When you purchase the ticket, the system automatically generates the invoice. We recommend you check the "Spam" section. If it didn’t work, please send a request to estela@offf.barcelona, indicating your full name, the type of the purchased ticket (Early Bird / Regular / Workshop ticket), the paid amount and the billing information.
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